Reference

The Legal Side of Baji Affiliates

This page sets out how your account works with us legally — what you agree to when you open an account, how we treat your data, and who to reach when you have a legal question.

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Baji Affiliates The Legal Side of Baji Affiliates
REACH US

Legal Contact Paths

When the question is legal rather than technical, reach us through the channels below. Tell us your account wallet, the deposit or withdrawal reference, and what you need, and we will get back to you.

Team online

Live chat

Our in-lobby chat is the quickest way to raise a legal or account question. Have your wallet number ready so we can pull the right thread.

Email support

For formal requests — deleting data, closing an account, or asking for a copy of the terms — send an email and we will confirm receipt within a day.

Wallet verification

Where we need to confirm who you are, we verify through your bKash, Nagad or Rocket transfer reference and your registered mobile number.

YOUR DATA, OURS

Handling Data & Account Security

We keep the legal picture practical. Your details sit behind your account, your wallet transactions are matched to the reference, and we only hold what we need to run your account.

Data we collect

We hold the details you give at signup, your wallet references for bKash, Nagad and Rocket payments, and your device history to keep your session secure.

Cookies & sessions

Cookies keep you signed in across your phone and browser, so returning to the lobby after closing the tab does not mean logging in again each time.

Retention

We keep account and transaction records as long as your account is active and for the period local law requires, then remove what we no longer need.

Request changes

To close your account, delete your data, or correct a detail, email us — we will confirm the request and action it without fuss.

Legal Questions We Get Asked

These are the questions that come up most on the legal side of an account. If yours is not here, use the contact paths above and we will answer it directly.

Access depends on your local law and the eligible regions we support. Check where you live before you open an account, and we will confirm availability for your location.

Email the support address with your account wallet and what you need. We will confirm the request and send over the details we hold that relate to you.

Send a written request to support. We confirm who you are through your registered mobile and wallet reference, then close the account and remove data lawfully.

Each deposit and withdrawal is logged against your account wallet using the transfer reference. That record supports any account or dispute question you raise.

We update our terms to match the legal picture and tell you when something new applies. If a rule stops us serving you, we say so and set out the next step.

Use the email channel for formal complaints. Include your account wallet and the reference involved, and we will respond through the same channel.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.